Privacy Policy

Information We Collect

When you submit a contact or estimate request, we may collect:

• Your name, email address, and phone number (including mobile number).
• Your property address, city, state, and ZIP code.
• Details about your property and the services you are interested in.
• Any video or images you choose to upload of your property.
• Your SMS opt-in consent and a record of that consent.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide estimates.
• Schedule and coordinate service visits.
• Send service updates and customer-service messages.
• Fulfill our obligations under any service agreement with you.

SMS / Text Messaging

If you provide your mobile number and check the SMS consent box on our forms, you agree to receive text messages from Lawn Theory LLC regarding estimates, scheduling, service updates, and customer service. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. For full program details, see our SMS Terms & Conditions.

SMS Privacy Provision: Mobile information and SMS opt-in/consent information is not shared with third parties or affiliates for marketing or promotional purposes. We do not sell your mobile information or SMS consent data.

Information Sharing

We do not sell your personal information. We may share your information with service providers who help us operate our business (such as communication and scheduling tools) under contractual obligations of confidentiality. We may disclose information when required by law. As noted above, mobile information and SMS opt-in/consent information is not shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain your information for as long as necessary to provide services and respond to inquiries, and as needed to comply with legal obligations. You may request deletion of your information by contacting us using the details below.

Your Rights & Choices

• Text messages: Reply STOP to opt out or HELP for assistance.
• Email: Use the unsubscribe link in any email or contact us to opt out.
• Data requests: You may request access to, correction of, or deletion of your personal information.

Security

We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the effective date above when we do. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us